FAQ

Orders can be placed on the website 24 hours a day, 7 days a week.
Available on call at 98202 67230 or on a WApp chat (Monday thru Friday from 10 am to 6 pm)

E-mail is the best way to reach out. Feel free to write in on lalaine@rustique.in 

No. All jewellery pieces are uploaded on the website or available at Events.

Oh yes! Sign up for the newsletter to be put on the mailing list. You will be among the first to know about new product releases and other exciting news. You’ll also be able to receive information about sales and other opportunities only offered to customers on my mailing list. You can unsubscribe at any time by contacting me.

Click on the Add to Cart icon that appears under each product listing. Once you have done shopping, please remit the amount via the Payment Methods as prescribed.

1. Click on cart button.
2. Here, on cart page you get to see the list of products you added to buy, You can update the product quantity from here, also remove the product if you accidently added any, or changed your mind.
3. Click on Proceed to checkout to go to checkout page.
4. On checkout Page – If you have coupon code add that. Also Add your billing address and other asked details .
5. Click on Place order to proceed for payment.
6. Now you will be redirected to pay for order page, here you will see the razor pay popup, add the required details and proceed for payment.
7. After successful payment you will see the window where it will say order successfully place, also you will receive order confirmation email on your given email id.

No, we do not have Cash on Delivery (COD).

Not at the moment.

Store your jewellery in the cloth bag provided. For added protection, store them in your jewellery boxes.

Copper / Brass may tarnish over time, which is natural due to the chemical reaction between metal and oxygen. Store them carefully.

Generally, jewellery should not be put on while washing, applying makeup, hair spray, gels, lotions or perfume. Try not to wear your jewellery while swimming or showering.

Avoid piling up your jewellery when storing it.

Handmade jewellery is known as hand-assembled jewellery. It’s a great way to offer unique and personalized jewellery at an affordable price. This usually involves creating necklaces, earrings, and bracelets from pre-made charms, chain and jewellery findings.

Handmade jewellery is typically not identical to other pieces of the same design or collection. It is very rare to find an identical matching set of earrings. If the piece has been hammered or a texture is present, usually there are slight variations that the eye can pick up. This isn’t so with manufactured jewellery.

When you buy handmade jewellery, the people making those items love what they do. Handmade items will have a lot more time, effort, and love put into their making than anything you can buy that was mass-produced.

Research, sourcing of specific stones, beads, cords, findings and other materials consume a lot of time. The pieces are put together after visual interpretation. Material is sourced at a higher price as bulk buying is not involved. Overhead costs are involved, which do not make it to the pricing board.

Handmade is not mass produced. Each item is a unique display of craftsmanship. Each has their own character that is to be admired. When you buy handmade, you are buying a commitment of authenticity, a guarantee that no other piece will ever be the same.